FASHIONPHILE: Your Questions Answered on Fashionphile FAQ

Shipping & Customs

When will my item(s) be Shipped?

What shipping service does Fashionphile use to ship items?

What are your Shipping Fees?

What value does Fashionphile Declare on Customs Forms?

Do you Combine Shipping?

Does Fashionphile ship to all Countries?

Who is responsible for Customs Fees/Taxes?

Pricing

Does Fashionphile Negotiate Prices?

Does Fashionphile ever have Sales?

How are Prices Determined?

Why are some items priced above retail?

Layaway

Does Fashionphile offer Layaway?

What are the Terms of Fashionphile's Layaway Program?

What is the Payment Schedule & Methods

What is the Cancellation fee?

Other Layaway Policies

What happens if I cancel my Layaway?

Can I extend my Layaway?

Can I return a Layaway item?

Can I split my Layaway Payment into multiple payment methods?

General

Does Fashionphile guarantee Authenticity?

Does Fashionphile accept Returns?

What is the Security Tag?

What forms of Payment does Fashionphile accept?

Is my information Secure?

Does Fashionphile accept Gift Cards?

Does Fashionphile charge Sales Tax?

Does Fashionphile charge for Shipping?

Can I Pay and Pick Up an item(s) in person?

How long will my item(s) remain in my cart at Checkout?

Can I Cancel an Order?

Please click on one of the questions.

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