What are the Consignment Fees?
What Brands Do You Accept for Consignment?
Do You Accept Watches and Jewelry?
How Long Will it Take For My Item to Sell?
What Method of Shipping Should I Use to Send Bags to Fashionphile?
What are the Terms of the Agreement?
What Bags Does Fashionphile Buy?
How are Buyout Prices Determined?
Do You Guarantee Authenticity?
What Forms of Payment Are Accepted?
Will I Be Charged for Shipping?
Can I Pay and Pick Up in Person?
How long does my item remain in checkout?
Why Are Some Items Priced Above Retail?
What are the Terms of Layaway?
Consignment is when you send your items to Fashionphile to be sold and you receive payment after Fashionphile has completed the sale.
30% for sale below $3,000
15% Remaining portion above $3,000.01
(This consignment fee scale applies to each bag)
Items sold on our website will be charged the above fees alone. There will be no additional transactional fees, PayPal or credit card fees.
| Alexander Wang Balenciaga Bottega Veneta Burberry Chanel Chloe Fendi Goyard Gucci Hermes |
Jimmy Choo Judith Leiber Louis Vuitton Lanvin Marni Nancy Gonzales Prada/Miu Miu Valentino YSL (Yves Saint Laurent) |
**Even some items among these brands may not be accepted due to reasons of condition, resale value, or style. Specifically, we will not be able to accept the following types of bags from the above list: Nylon Prada bags, Vintage Fendi, Vintage Dior, Vintage Bottega Venetta, earrings.
**Following is a list of brands we do not take that are commonly sent and returned to consignors: Coach, Versace, Dolce & Gabbana, Shoes that show wear.
We accept a limited selection of designer shoes. They must be in brand new condition and must have a resale value of at least $200. The brands we can take are limited to Louis Vuitton, Christian Louboutin, Hermes, Chanel, Gucci, Jimmy Choo, Manolo Blahnik
Please note that the consignment fee for shoes is 50%.
We are not accepting watches and jewelry at this time.
To price bags, we use recent sales of comparable items. We consider our own record of sales as well as online sales or auctions from other sellers. We also consider the retail value of the bag. Other factors such as condition, rarity, and current trends are considered.
There is no simple answer for this as some items find a buyer within hours of being listed, and others may take much longer. The average bag will sell within 2 weeks to 2 months from the time it is listed for sale.
Most consignment items will sell before the 90-day consignment term ends. However, if items remain unsold, we will contact you to discuss either keeping it available for sale at a reduced price or having it returned. If the consignor has required a specific price that has kept the bag from selling, a $60 fee is required before returning the item(s) at the end of the consignment term. If Fashionphile determined the price without input from the consignor, no fees will be charged to return items at the end of the 90-day term. Please bear in mind that of the thousands of bags we've had on consignment, only a few bags have ever been returned due to inability to sell.
Maybe. If your item has not been sold after being available for 70 days, it will be placed on a 7-day eBay auction. The minimum eBay reserve price will be 50% of the price that Fashionphile first established as the website/showroom price.
You may ship items to Fashionphile using any shipping method you prefer (USPS, UPS, FedEx, DHL). We request that you use signature confirmation with whichever carrier you choose. You may also drop items off directly at our Beverly Hills showroom.
Seller attests to the authenticity of all agreed upon items, and has not knowingly requested the resale of counterfeit goods. Items deemed to be counterfeits will either be returned to Consignor for a $25 authentication and shipping fee, or discarded.
Fashionphile offers to buy your bag/item as soon as it arrives at Fashionphile and the authenticity is certified.
Offers are typically made only on select Louis Vuitton and Chanel bags. Even among these brands, not all bags will receive offers. Whether or not an offer is made depends on many factors including popularity, budget, season, condition of the bag, etc. Offers will not be made for shoes, sunglasses, or costume jewelry of any brand.
Payments are made by either check (sent by US Mail), Paypal, or by applying the funds to a Fashionphile purchase.
Direct Buy payments are made after the bag had been received by Fashionphile and our authenticator has certified the bag's authenticity. The authentication may take several days, depending on the brand. It is our goal to send the payment as soon as possible.
After appraising the bag's value in the secondary market, Fashionphile will typically offer a buyout price between 50% and 65% of that resale value. The buyout price is not based on the original retail price of the bag.
Bags purchased from Fashionphile may be sold back to Fashionphile for 70% of the purchase price, within 90 days of the purchase.
All bags purchased from Fashionphile apply to the 70% Buyback program with the following possible exceptions: bags priced over $4,000, bags that have received excessive wear or damage after their purchase from Fashionphile, bags from sellers other than Fashionphile. Shoes and sunglasses do not apply to the 70% Buyback program.
Once you make a purchase from us, for 90 days you will see a "Sell Back" function on your Seller Account page. Use that link or click submit a bag on our Sell my bag for Buyback.
Yes. All items are guaranteed authentic. Before any item is posted to the website, it is checked by two authenticators who specialize in that brand. We are so confidant that all items are authentic that we offer a lifetime return policy should any items we sell be proven to be non-authentic.
Yes. Items may be returned for a full refund within 7 days of receipt. The Fashionphile Security Tag must be attached and intact to receive a full refund. Items postmarked on the 7th day after the item was received are eligible for the return refund.
In order to avoid unnecessary returns, please read the description and view the photos carefully, especially noting the size of the items and any flaws. Of course, for authenticity- full refund including shipping both ways- no questions asked (although, you just aren't going to need this one-- we only sell the real deal!).
Layaway items are subject to a 10% restocking fee if returned.
We place a security tag on each bag that we sell. It is not removable without scissors. It will not damage the bag in anyway, and is easy to remove but it just is not re-attachable. If you wish to return the bag for any reason, it must have this tag attached.
We accept American Express, Visa, MasterCard & Discover as well as PayPal, Wire Transfers, Western Union, and cashiers checks. Customers from certain countries may be required to pay using bank wire transfer or western union or confirmed PayPal address.
Yes. Should you find it necessary to cancel an order, you may do so prior to shipping. Call us at 1-310-279-1136 to cancel.
Yes, you may use a credit card-issued gift card or a Fashionphile-issued gift card. If items purchased using gift cards are returned, the funds must be placed back on the gift card. Fashionphile is not responsible for lost or stolen gift cards, either before or after the purchase.
Yes. At Fashionphile.com your privacy and security are important to us. Our secure online checkout system is provided by PayPal and confirmed by
Fashionphile is required by law to charge sales tax only on orders shipped to the state of California.
Yes. For domestic items shipped FedEx Ground, we charge a low, flat $6.99. This includes shipping, handling, packaging, and insurance. Other shipping options are available; see our shipping chart for details.
Yes. Customers may pay directly for items at either the Fashionphile showroom Beverly Hills or in San Francisco, depending on where the bag is located.
4 Days. After 4 days, if payment has not been received, the order will be canceled and the items will return to the store.
No. Prices are fixed at the amounts indicated on the website. Some prices may be lowered by 10% or 25% if they have been available for sale for an extended period of time. Please check the "Discounted" link on the top menu bar to view these discounted items.
We do not have any regular sale events. We discount select items after they have been available for sale after an extended period of time. Please check the "Discounted" link on the top menu bar to view these discounted items. We also post items to 7-day eBay auctions each week. These auctions can often result in lower prices than originally marked on the website.
Each item's price is determined by comparing recent sales of that particular style of bag or accessory. We do extensive research to find as many sales as possible of the same or very close to the same style bag in order to come up with the most accurate "market value" possible.
Although most items on Fashionphile.com are marked at between 80% and 60% of their original retail price, some items may actually be priced higher than the original retail price. There are 3 possible reasons for an item to be priced above retail:
1) Old Price Tags - Some bags we sell still have the original tag, but often, the bag is several years old and the price tag may reflect the price for that item a number of years ago which will typically be lower than the item's current retail price.
2) Vintage & Rage - Vintage items or limited edition special order items may exceed comparable current retail prices because of their rarity.
3) Sold-Out - When a particular item sells out completely at it's company's boutiques or website, its value might increase beyond its original retail price due to its scarcity.
Yes. When you purchase an item from Fashionphile.com, you will be asked if it is a Layaway item or not during the payment process of checkout. Items are available for logged in users and for items that have been on the site for 5 days.
A 25% down payment of the bag is required to put a bag on layaway. The full payment must be received within 60 days after checkout.
Other terms also apply, please see Layaway Terms:
Payment must be completed within 60 days from the date of initial payment. If the 60 days expires without full payment, your deposit plus any additional payments made will be refunded to you, minus the non-refundable portion.
The buyer (You) determine your payment schedule.
Payments amounts must be greater than $50 unless the remaining amount is less than $50.
Payments can be made with credit card, Paypal, Western Union, Bank Wire, or cashiers check.
10% of the total bags purchase price will be non-refundable in the event the layaway is canceled, returned, exchanged or if you need a 30-day extension.
These fees exists because we pay the consigner immediately after an item is put on layaway with the assumption that a layaway will be paid in full. To avoid any fees, the safest way is to not use layaway and buy the item in full where we always offer full refunds. However if you would stil like to use our layaway program, make sure you look at all the pictures, read the description carefully, and call/chat us if you have any specific questions about an item.
Only one item may be checked out using layaway at one time.
Changing bags during the duration of a layaway is treated as cancellation. The 10% fee will apply.
The amount paid for a canceled layaway will not be transferred to a new layaway but will be refunded.
If full payment is not received by the end of the 60th day after purchase, the layaway will be canceled and the item placed back in our inventory to be re-sold. You will be refunded all payments made up to that date, minus the 10% non-refundable portion and any change fees incurred.
Items become available for layaway after they have been available for at least 5 days. Fashionphile also reserves the right to make select items unavailable for layaway.
Layaway policies and guidelines are subject to change.
10% of the total bags purchase price will be non-refundable in the event the layaway is canceled, returned, exchanged or if you need and extension. Changing bags during the duration of a layaway is treated as cancellation. The initial deposit and any additional payments will then transfer to the second bag layaway.
No, we no longer allow extentions on layaway items.
Yes, however layaway items are subject to a 10% restocking fee if returned
An item becomes eligible for Layaway once it has been available on the website for at least 7 days. Fashionphile reserves the right to remove any bag from layaway eligibility. Items purchased on eBay are not eligible for layaway using our automated checkout process. Please contact us if you desire to put an eBay item on Layaway.
All items will be shipped within 1 business day from the receipt of payment. Delivery times are based on business days (Mon-Fri except Holidays).
Packages are sent via FedEx or USPS. You will be able to choose Ground, 2nd Day, Overnight, or International Economy at checkout. See prices below. Al packages will be sent with signature confirmation.
standard domestic ground |
$ 6.99 |
2 day domestic |
$ 24.99 |
overnight domestic |
$ 39.99 |
USPS Priority |
$ 12.99 |
USPS express canada |
$ 34.95 |
USPS international economy |
$ 44.99 |
We do love our International Buyers! Unfortunately, we can not lie on customs forms. We mark all of our customs forms as used items (not stating the brand), valued at the amount that you paid for it (minus shipping).
We are glad to help you save money by combining shipping for multiple items, and will wait to ship an item to see if you've won another auction. Just send a quick email and ask us to hold it for you.
We ship almost everywhere in the world. However, some countries have customs policies that have made shipping luxury branded items very difficult. For this reason, we may not be able to ship items to France, Germany, Spain, Italy, or South America.
The buyer of the item is responsible for any customs duties or taxes that are applied by his/her country.
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