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Where to get Chanel Bags Online: New & Pre-Owned

New

If you’re looking for new Chanel handbags online, you really have practically nowhere to turn.  In an effort to preserve quality of it’s customer’s shopping experience, Chanel does not authorize the sale of its handbags online – with a few very minor exceptions.  Chanel.com does not sell anything on its website.  Several department stores sell Chanel in the brick-and-mortar stores (Neiman Marcus, Saks, Bloomingdales, Bergdorf Goodman, and Nordstrom) but their online selection is limited to skin care items and other small accessories, not handbags.  Bluefly.com sometimes sells new Chanel items, but the selection is very spotty.  Even when they do have a bag, it’s typically not from one of Chanel’s main lines, and was not a big seller.

You can call Chanel to ask about particular styles etc. at 1.800.550.0005, but they do not sell bags over the phone.

Pre-Owned

eBay will have the largest selection of Chanel, but it’s a mix of authentic and fake, so it can be very treacherous – that’s why I’m writing this guide. 

 

Investigating the eBay Seller

One of the wonderful things about eBay is that while we don't actually KNOW who we are dealing with... through the feedback system, we can get to know who we are dealing with. Obviously, we'd all like to buy from 100% positive sellers with 5000+ feedback scores next to their UserIDs, but this is rarely the case. I ALWAYS check the feedback of those that I am buying from very carefully- both buying and selling. There are a few red flags to keep an eye out for:

1.      PRIVATE FEEDBACK sellers: This one's a no brainer. This may fly in other categories, but when I'm looking to buy authentic designer bags, not being able to see the seller's feedback is just unacceptable.  It is important to see not only a seller's total score, but also the individual comments. Some buyers are afraid to leave negatives (for fear of feedback retaliation) so they leave a negatively slanted positive feedback, like this: "POSITIVE: Seller refunded when I returned the bag". Basically, if you see private feedback for a seller, just promptly hit the back arrow!

2.      NEGATIVE FEEDBACK for authenticity: Be very careful to scrutinize feedback for signs that the seller has sold fakes in the past... this is NEVER a good sign.

3.      ZERO FEEDBACK for selling: The only way to get to know your seller is by watching what they buy and sell on eBay. If there is no feedback record, you have nothing to look at in making the determination of whether you want to trust the person with hundreds of your hard earned dollars. Be careful.

Finally, see what they are currently selling, have sold and have bought in the past 30 days. You can do this by doing an advanced search. You can search by items by seller to see what they've sold, or items by bidder to see what they've bid on in the last 30 days. Simply enter their UserID and be sure to click on "completed auctions".

   

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