Eligible Returns
Your purchase is eligible for a return if it meets the following conditions:
![A model with Louis Vuitton](http://images.ctfassets.net/tkr0x069m1it/7fx2G8BkcdHTU7hi8opztz/2a62c1189eda4c40ba235c1db99ab1a4/img_tile_modelwithLV.jpg)
![Timely Return](http://images.ctfassets.net/tkr0x069m1it/1RnWinmv0vSGwKwWCrRDD7/a531d28c203cba3fd679aaf4f02ed185/15days.png)
Timely Return
The item(s) must be postmarked within 15 days from the order ship date.
![](http://images.ctfassets.net/tkr0x069m1it/1D5260JfL70NnwOytjjXmk/9f5413981dd67d359e63d8b88889f696/auth_tag_required.jpg)
Certificate of Authenticity Tag
Items must have their Certificate of Authenticity tags still attached.
![](http://images.ctfassets.net/tkr0x069m1it/23bIxvK0pbeOfzWPxp8Eby/6a09e76a31b79c9a54f6a79b8c348f4d/img_thumbnail_Condition.jpg)
Condition
Items are returned in the same condition as they were received.
3 Ways to Return
![Pre-paid shipping label](http://images.ctfassets.net/tkr0x069m1it/3FLoUp1w05mr97uIko1r1K/422586fb7f2efd05fd9747846c9b16c6/3ways_1_2x.png)
Pre-Paid UPS Label:
Opt for our pre-paid shipping label for a $14.99 fee. Find your return label under My Purchases. Select the “⌄” dropdown.
![Self-Ship](http://images.ctfassets.net/tkr0x069m1it/75gD1hn4pbQOaFBeujj69E/7c1d7aed64a5055d2bc9a2b34bab34d8/3ways_2_2x.png)
Self-Ship:
Select any carrier of your preference at your own expense for ultimate flexibility. This is the only option for international returns.
![](http://images.ctfassets.net/tkr0x069m1it/7CAppjKQe4AXVIvu45VzEE/9cbb7add3caa33c17c77e502107ccb1d/3ways_3_2x.png)
In-Store Returns:
Visit any FASHIONPHILE location to return your item in person, free of charge.
![Fashionphile NYC Studio](https://images.ctfassets.net/tkr0x069m1it/3LEaZutxB7lleuE3oVO0E2/4cdfe0ad0b9c4c182a7d31035db70a7e/img_tile_bagbelt.jpg)
How long does it take to process a return?
Refunds are usually processed within 4 business days following the receipt of the return. Choose between a refund to your original form of payment or receiving FASHIONPHILE Store Credit.
Special Items Consideration: For fine jewelry, watches, and Hermes Birkins & Kellys, the processing time may take up to 10 days.
Hot Tips to Find Your Holy Grail
![Photos with descriptions of identifiable damage](https://images.ctfassets.net/tkr0x069m1it/5jdPXQSJuSJH7h8Tqn7Yc2/d047944daac4363808fbd10186738572/img_tile_checkphoto.jpg)
Check the Photos & Condition Description
We include exact photos with descriptions of identifiable damage, previous repairs and scents. Review these details to ensure this item is right for you!
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