At Your Beck and Call
Our Client Concierge team puts the person in personal shopping. They are real people and virtual style experts trained to assist you with any questions or concerns. Available in real time, our Client Concierge team are here to provide complimentary, personalized assistance, including:
- Finding a bag that fits your needs
- Choosing a gift for someone else
- Selecting the best item at your price point
- Reviewing hardware/textiles
- Reviewing measurements
- Reviewing any listed conditions
- Reviewing date codes
- Reviewing Comes With items
Contact Us
- Items located in San Diego are available for review Monday through Friday, 7:00AM to 4:30PM PT.
- Items located in New York are available for review Monday through Friday, 8:00AM to 5:30PM ET.
- An item's location can be found in the Details section.
Phone: (332) 777-7113 | Email: personalshopping@fashionphile.com
Need some inspiration?
Client Stories
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Access to Inventory and a Style Expert
“Consulting with a Concierge from FASHIONPHILE is like online window shopping and getting a free consultation with virtual access to inventory and a style expert all at once.”
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The Whole Store to Yourself
“Talking with a Concierge is like getting the whole store to yourself.”
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This Is the Best Service
“This is the best service. The Client Concierge team can pull the physical bag that I have on my computer screen, and they can inspect that bag in real-time for me. This gives me so much peace of mind.”
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I Wanted to Surprise My Sister
“I wanted to surprise my sister with her first Chanel bag. A Concierge pulled the bags I was considering to ensure they were in giftable condition. I felt better knowing I chose a new bag!”
Have Your Pick
Expecting a gift? Tell your special someone to contact a Client Concierge and see what’s on your Following List.
