A woman holding a Goyard Saigon bag to her face.

FASHIONPHILE Personal Shoppers

Here at FASHIONPHILE, our goal is to help make your shopping experience as customized and authentic as possible. A huge part of what makes shopping online possible today is technology. But as great as technology can be, sometimes we need an actual human being to give us some answers. We hear you.

Our Personal Shoppers bring the person in “personal.” They are virtual style experts -- real people -- trained to assist you with any questions or concerns you may have. Among many things, they can help you select the best item at your price point, review hardware and textiles, compare items that you are considering, and even verify important date codes. 

FASHIONPHILE Personal Shopping Assistants are available to help with (but not limited to):

  • Finding a bag that fits your needs

  • Looking for a gift for someone else

  • Selecting the best item at your price point

  • Reviewing hardware/ textiles

  • Reviewing measurements

  • Reviewing any listed conditions

  • Reviewing date codes

  • Reviewing "Comes With" items

Contact Us

  • Items located in Carlsbad, California are available for review Monday - Friday 7:00 AM to 4:30 PM PT.

  • Items located in New York are available for review Monday - Friday 8:00 AM to 4:30 PM ET

  • An item's location can be found in the DETAILS section.

Phone: (332) 777-7113

Email: [email protected]

Need some inspiration? Shop New Arrivals

“Consulting with a Personal Shopper from FASHIONPHILE is like online window shopping and getting a free consultation with virtual access to inventory and a style expert all at once.”

“Talking with Personal Shoppers is like getting the whole store to yourself.”

“This is the best service. The Personal Shoppers can pull the physical bag that I have on my computer screen, and they can inspect that bag in real-time for me. This gives me so much peace of mind”

“I wanted to surprise my sister with her first Chanel bag. A Personal Shopper at FASHIONPHILE pulled all the bags I was considering and carefully examined them ensuring that they were in giftable condition. I was able to feel so much better knowing that the item I chose was really a brand new bag!” 


Woman in black and white striped sweater and gret skirt holding a Fendi Boston bag


Woman in brown coat holding a black Hermes Kelly


woman in beige sweater with scarf wearing a black chanel double flap


Woman in denim pants, blue button down top and Chanel loafers wearing a Chanel 22 in black


Woman in black coat wearing a black Chanel double flap with black Chanel boots


Woman in taupe sweater and denim jeans holding a black Saint Laurent Cassandra Top Handle


woman in beige dress and black leather jacket wearing a gold mini Hermes kelly


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man in beige coat and white shorts holding a brown Loewe Puzzle bag


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woman in pinstripe blazer sitting holding a blue Bottega Veneta hobo bag


Woman in yellow turtle neck top, denim skirt and brown suede over the knee boots holding a brown Loewe Puzzle bag


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